A practical guide
From your video
to your audience.
Start with a workspace
- Create an account using your email. Read the service terms before accepting them.
- Use your organization and workspace to organize content. Invite collaborators only when needed.
- Open Social Accounts and connect an account using the platform's authorization page. Available connections depend on configured app credentials and platform permissions; contact support if a connection is unavailable.
- Create a post, attach your own media, edit the caption and preview it. Select the accounts and either save a draft, schedule it or publish.
- Check the calendar and notifications for the actual result. Failed or processing posts have not necessarily been published.
TikTok workflow
TikTok is in Sandbox testing while the public integration is prepared for review. The developer must add your authorized test account before you can connect. Public automatic posting remains unavailable until TikTok approves the application.
- Connect through TikTok OAuth and confirm the creator displayed in the composer.
- Upload an original video, preview it and edit the caption.
- Explicitly select a visibility option returned for your account. Choose Comment, Duet and Stitch options only where allowed.
- Disclose promotion of your own brand or a third-party commercial partnership as applicable, and review the relevant music and content policies.
- Submit only after you have reviewed the content. Follow its processing status and any platform error. A private test post will not be visible to prospective customers.
Disconnect and delete data
- Disconnect a platform: Open Social Accounts in the workspace, select the account and use Disconnect. You can also revoke the application in that platform's security or connected-app settings. For Google connections, visit Google account connections.
- Remove content: Delete the relevant draft, post or media item from your workspace. Removing it here does not automatically delete a platform's already published copy.
- Delete your account: Open account settings. If you are the sole organization owner, transfer ownership or delete the organization before account deletion is available.
- Request assistance or erasure: Email mandy@pandasofa.com with your account email, workspace name and request. Do not include passwords, API secrets or access tokens. We may ask you to verify your authority.
Need help?
Email mandy@pandasofa.com. Include the page or feature, the time of the problem and any visible error message. Automated email delivery is not yet configured for this early-access installation; contact support if you need account recovery or invitation assistance.